Going to a class on Friday, May 6th

Otego Family Dental - Tuesday, May 03, 2016
Our office will be closed on Friday, May 6th. Dr. Knox is taking her team to a class in Binghamton, sponsored by the Sixth District Dental Society.

As usual, please leave a message if you call our office on Friday. We will return calls regarding a dental emergency as soon as possible. Calls regarding appointments will be return on Tuesday, May 10th.


Our 6th Anniversary

Otego Family Dental - Wednesday, April 13, 2016

April 10th was our 6th anniversary!

It's hard to believe 6 years have passed since Dr. Knox opened Otego Family Dental.

The practice has grown dramatically. We've struggled to modernize the office and clinic. It's very difficult without closing for several days, but we've completed most of the work.

We are trying to finish all of the remodeling in the clinic before the end of this year. Next year we plan to build Dr. Knox a real, private office and a modern staff lounge for the team.

Then, finally, we will redo the front office, Courtney and Matt's desks.


Office schedule for Friday

Otego Family Dental - Wednesday, April 13, 2016
The office will be closed Friday, April 15th. Dr. Knox is going to a class in NYC, “The Modern Restorative Practice" sponsored by the NYS AGD.

We arranged for our son, Alexander, to attend also. He's finishing his 3rd year of dental school. There is some debate as to whether or not the school will excuse the absence.

As usual, if you have a dental emergency or a question for Dr. Knox, please call the office number, 607-988-6555, and leave a detailed message. We will return your call ASAP.

If you need to make or change an appointment, please call and leave a detailed message. We will return your call on the next business day, Tuesday, April 19th.



Otego Family Dental - Tuesday, March 29, 2016
We're back from Maryland. Spent the weekend with the kids. They're fine. We really miss seeing them. We're going down there again in May.

Dr. Knox will be away Friday and Saturday. She's taking a review course with the Academy of General Dentistry. She's hoping to take the Fellowship exam this summer.

We're still having 'computer' issues. I'm working on it as fast as I can.


Camera Problems

Otego Family Dental - Tuesday, March 22, 2016
Recent visitors to our office may have noticed that there has been some 'problems' with the intraoral cameras. We have two, one is 'wired' and one is 'wireless'. We bought the wireless camera in Boston at the Yankee Dental Congress.

It's taken several weeks to get the wireless camera working. We would set it up in room 1 and it would connect to the computer in room 2! We finally 'fixed' that problem only to begin having problems with the 'wired' camera.

I discovered, yesterday, that cable has a break in it! No wonder it worked sometimes and not others. I replaced the cable and its working now.

On top of that, we updated the imaging software (xray and pictures) yesterday. So it will be a few more weeks until our team learns the new version. It's almost the same, but not exactly the same.

Thank you for your patience!


Noise in the dental clinic

Otego Family Dental - Friday, March 18, 2016

We are making changes in the clinic to reduce the noise level. We mounted 14 acoustical tiles on the walls. Doctor Knox made slipcovers for them.

They seem to be working so we will be putting up more, later this year.

What do you think?


Acoustical panels with slipcovers

Acoustical panels with slipcovers

Job Opening at Otego Family Dental

Otego Family Dental - Thursday, March 10, 2016

Sorry, filled.

Seeking Cheerful Polished Dental Assistant

We are a busy and growing, progressive dental practice with an immediate opening for a full time dental assistant.

We offer a friendly, caring work environment, a four day workweek and competitive pay and benefits.

A licensed, Certified Dental Assistant is preferred, but we will consider experienced dental assistants.

We are an EOE.

Primary Job Duties Include:

  • Assist with dental treatments as instructed
  • Take and record dental histories and patient records
  • Prepare instruments; clean treatment areas; sterilize equipment; take radiographs and intraoral pictures
  • Front office support, including greeting patients, answering phones, scheduling, maintaining files, as needed
  • Responsible for patient flow, keeping treatment rooms neat and organized
  • Instruct patients in oral hygiene

Ideal Candidate:

  • Ability to project a positive, warm and professional image in person and on the phone
  • Strong organizational and administrative skills – you see what needs to be done and do it
  • Must be articulate and service-oriented
  • Ability to multi-task, take initiative and anticipate needs of others
  • Reliable and prompt; available for at least 35 hours per week
  • Works well in a team, with humor, respect, enthusiasm and joyful consideration of others
  • Proficient in all OSHA and HIPPA guidelines
  • Resides within 30 minutes of our office

To apply, you must send the following 2 things via email to

  • Your resume with contact information
  • Your written answers to at least three of the following questions:
    • Tell us a little about yourself.
    • What is the best thing about you?
    • Summarize your thoughts on holistic healthcare?
    • How would your previous co-workers describe you and your work?
    • What about this job is attractive to you?
    • What does ‘service’ mean to you? 

National Children's Dental Health Month

Otego Family Dental - Thursday, February 25, 2016

February is National Children's Dental Health Month (…/national-childrens-dental-health-month/)

We will be donating toothbrushes and toothpaste for the children at Otego Elementary School tomorrow or Monday. We're stuffing the bags as fast as we can!

Periodontal Disease and Kidney Disease

Otego Family Dental - Thursday, February 18, 2016

Saw this and thought that we should pass it on.

UPI - Gum Disease and Kidney Disease


Yankee Dental Congress 2016

Otego Family Dental - Monday, January 25, 2016
It's that time of year again. Dr. Knox is taking her team to the Yankee Dental Congress in Boston!

The office will be closed Wednesday through Friday and will reopen on Tuesday, February 2nd.

We have a full schedule of courses and will be touring the trade floor.

As always, if you need to speak to Dr. Knox or have a dental emergency, please call 607-988-6555 and leave a detailed message. A member of our team will return your call as soon as possible.

If you need to make or change an appoint, please call and leave a detailed message. Courtney or Matt will return your call on Tuesday, February 2nd.

We'll tell you how it went next week!