Blog

Switching software

Otego Family Dental - Tuesday, July 30, 2019

We switched to a new Practice Management System today (Dentrix Ascend - https://www.dentrixascend.com/ ).

So please bear with us. Our team is working very hard to learn the new system. Of course there are a few glitches too.

It looks like it will slow things down a bit in Otego, but it will greatly improve things in the Oneonta office. We now have digital x-rays there (https://www.jazzimaging.com/ )! And soon, we hope, there will be a sign. Just waiting for approval by the city.

RDK

Otego Family Dental - Oneonta Office

Otego Family Dental - Thursday, June 27, 2019

Otego Family Dental - Oneonta Office will be closed next week, beginning on Tuesday. Our Oneonta 
office will reopen on Monday, July 8th.

If you have a dental emergency or need to speak with Dr. Knox, please call 607-433-2037 and leave a detailed message. We will return your call as soon as possible.

If you need to make or change an appointment, we will return your call on July 8th.


RDK

Otego Family Dental - Otego Office

Otego Family Dental - Thursday, June 27, 2019
Otego Family Dental - Otego Office will be closed next week. Our Otego office will reopen on Tuesday, July 9th.

If you have a dental emergency or need to speak with Dr. Knox, please call 607-988-6555 and leave a detailed message. We will return your call as soon as possible.

If you need to make or change an appointment, we will return your call on July 9th.

RDK

Opening a second office

Otego Family Dental - Tuesday, November 27, 2018
Otego Family Dental is happy to announce the opening of it's second office.
Our second office is located at 429 Main St, Oneonta, NY. Dr. Knox purchased it from Dr. Lynd.
Dr. Alexander Knox will be the full time dentist at the Oneonta office and Dr. Lynd will be working part-time.
RDK

Happy Thanksgiving!

Otego Family Dental - Tuesday, November 20, 2018

Otego Family Dental will close Wednesday, November 21st and re-open on Tuesday, November 27th for Thanksgiving.

If you have a dental emergency or need to speak with one of the doctors, please call (607) 988-6555, and leave a detailed message. We will return your call as soon as possible.

If you wish to make or change an appointment, please call and leave a detailed message. We will return your call on Tuesday.

Happy Thanksgiving from Dr. Knox and her Team!

RDK

Otego Family Dental Closed for CE

Otego Family Dental - Wednesday, September 26, 2018

Otego Family Dental will be closed Friday. Dr. Knox is taking her team to the Third District Dental Society Symposium in Albany (http://www.third-district.org/annmtg/am.html).

RDK

Update regarding expansion

Otego Family Dental - Tuesday, September 18, 2018
So, slowly, but surely, we are getting to a formal announcement. Until then, a few facts.
Otego Family Dental is acquiring a practice in Oneonta. Dr. Alexander Knox will be working there full time. The dentist that is selling the practice will be staying on part-time. We hope to close the purchase in a few weeks.
We have been working on this acquisition for more than a year! We want the Oneonta office to be just as welcoming as the Otego office.
You are probably wondering why we would want a second office.
Well, we're crazy!
Yes, it's true. So, there you go.
RDK
P.S.
Seriously, multi-office private practices seem to be the way to go. They have some of the advantages of the corporate practice business model, but retain the advantages of the private practice business model.

Dental Associate

Otego Family Dental - Wednesday, July 18, 2018
I'm going down to Queens tomorrow to pick up our new dental associate!
He will begin seeing patients as soon as he receives his license. Probably before the end of the summer. In the meantime, he will be observing and assisting Dr. Knox (Dr. Kathy) and helping organize a few things.
Feel free to introduce yourself if you see him!
Dr. Alexander J. Knox (Dr. Alex) graduated from the Stony Brook School of Dental Medicine in 2017 and just completed his dental residency at Winthrop Hospital Dental Clinic in Mineola, NY.
RDK

Summer Break

Otego Family Dental - Sunday, July 01, 2018
Otego Family Dental is closed until Tuesday, July 10th, for summer break.
If you have a dental emergency or need to speak with Dr. Knox, please call 607-988-6555 and leave a detailed message. We will return your call as soon as possible! (Yes, we're on vacation, but we have the office cell phone, so...)
If you need to make or change an appointment, please call 607-988-6555 and leave a detailed message. We will return your call on July 10th.
RDK

Thank you

Otego Family Dental - Tuesday, May 01, 2018

Thank you!

https://youtu.be/B9D5QaSLa-k